Service Terms
The deal, in plain English.
What you get when you hire Scoop Force, what we ask of you, and what happens if something goes wrong.
The service
Scoop Force LLC provides scheduled dog waste removal at your property. Every visit, we walk the whole yard (not just the obvious spots), remove the dog waste we find, bag it and haul it away with us. After each visit we text you photo proof, including a photo of your closed gate.
Quotes and billing
Every customer gets a free quote. Your price is confirmed with you before service begins, never after. Service is billed monthly through our scheduling and billing system, Sweep&Go. If a payment doesn’t go through, we may pause visits until it’s sorted out.
The Deep Reset
FREE Deep Reset with weekly service. Standalone Deep Resets are quoted based on your yard’s size and condition, and we confirm the quote with you before we start.
No contract
Pause or cancel any week by text. No fees, no notice period.
Your responsibilities
So we can do the job safely and well, on the day we visit: the gate is accessible and unlocked; your dogs are secured or we’ve been told about them (aggressive dogs must be disclosed, because our crew’s safety comes first); and the yard is free of hazards you know about (broken glass, chemicals, construction debris). If we can’t safely access or work the yard, we’ll let you know and skip that visit. We may decline or end service at any time for any lawful reason, and we’ll let you know by text.
Gates and pets
We close and latch your gate after every visit and text you a photo to prove it. Once we’ve left, we can’t be responsible for a gate someone else opens, a latch that doesn’t hold, or a pet that gets out. If your gate or latch is broken, tell us and we’ll let you know if we can still service the yard safely.
Weather and holidays
If weather or conditions make a visit unsafe (ice, lightning, deep snow), we may move it to another day and will text you when we do.
If something goes wrong
If you think we damaged something on your property, text us a photo within 48 hours of the visit. If we caused it, we’ll make it right. To the extent the law allows, our total responsibility for any claim is limited to what you paid us for service in the month it happened, and we aren’t responsible for indirect or consequential losses. Nothing here takes away rights you have under Connecticut law that can’t be waived.
Refer a Friend
Refer a new customer and we’ll add a one-week credit to your account after their first bill is collected. One credit per new customer. Your friend must be new to Scoop Force and live in our service area, and must name you when we confirm their quote. Credits have no cash value and can’t be transferred. We may change or end the program at any time; credits you’ve already earned stay on your account.
Texts and privacy
How we handle your information and texts is covered in our Privacy Policy.
Accessibility
If any part of this website is hard for you to use, text 475-269-0043 or email contact@scoopforceshelton.com and we’ll get you a quote and signed up another way.
Governing law
These terms are governed by the laws of the State of Connecticut.
Changes
If we ever change these terms or our pricing, existing customers hear about it before the change takes effect, never after.
Questions? Text 475-269-0043 or email contact@scoopforceshelton.com. Last updated October 2026.